Mar Sleeva Medicity Palai has achieved a significant milestone in healthcare quality and patient safety by becoming an Institutional Member of the International Society for Quality in Health Care (ISQua). Mar Sleeva Medicity Palai is currently the only hospital in India listed in ISQua's Institutional Members directory, placing the hospital within a global network committed to advancing quality and safety in healthcare.

This achievement strengthens Mar Sleeva Medicity Palai's position as a hospital committed to internationally informed standards of healthcare quality and patient safety. ISQua's Institutional Members directory currently includes 134 organisations across more than eighty countries. Nine organisations from India are listed, with Mar Sleeva Medicity Palai being the only hospital among them; the others include accreditation bodies, councils, associations and healthcare institutes.

A significant milestone in our quality journey

For Mar Sleeva Medicity Palai, ISQua Institutional Membership represents another important step in a continuing journey towards higher standards of healthcare quality, clinical excellence and patient safety. Quality at Mar Sleeva extends across clinical and operational systems, including infection prevention, medication safety, clinical processes, sterilisation, patient experience and continuous quality improvement.

Becoming an ISQua Institutional Member also connects Mar Sleeva's quality and patient-safety teams with an international community of healthcare professionals and organisations. This creates opportunities to engage with evolving global practices, exchange knowledge and strengthen the systems that support safe, effective and patient-centred healthcare.

Building on recognised quality standards

Mar Sleeva Medicity Palai is NABH accredited across its 61 departments, reflecting the hospital's established commitment to structured quality and patient-safety systems. The hospital's Central Sterile Supply Department has also placed first in the South Zone in the large healthcare organisation category at the CAHO ACE National Awards, selected from more than two hundred hospitals across India.

These achievements reflect Mar Sleeva Medicity Palai's consistent approach to healthcare quality across clinical care, infection prevention, sterilisation, patient safety and hospital operations. ISQua Institutional Membership adds an international dimension to this continuing quality journey and provides another platform for Mar Sleeva to engage with developments in healthcare quality and patient safety worldwide.

What ISQua membership means for Mar Sleeva

As an Institutional Member of the International Society for Quality in Health Care, Mar Sleeva Medicity Palai becomes part of an international network that brings together hospitals, healthcare organisations, clinicians, quality professionals, policymakers, regulators and patient representatives working to improve healthcare quality and patient safety.

The membership provides access to international knowledge resources, professional networks, communities of practice, education and fellowship opportunities, and the International Journal for Quality in Health Care. It also enables Mar Sleeva's quality teams to remain connected with evolving approaches to healthcare quality, patient safety and quality improvement beyond national accreditation frameworks.

For Mar Sleeva Medicity Palai, ISQua Institutional Membership complements the hospital's existing accreditation and quality systems. It provides opportunities to learn from international practices, benchmark approaches within a wider healthcare quality community and continue strengthening the systems that support safe, consistent and patient-centred care.

What is ISQua

ISQua, the International Society for Quality in Health Care, is an Ireland-based not-for-profit organisation focused on improving healthcare quality and patient safety worldwide. Its international community brings together healthcare professionals, hospitals and healthcare organisations, policymakers, regulators and patient representatives from more than eighty countries.

ISQua works internationally in healthcare quality and patient safety through education, knowledge sharing, professional collaboration, assessment and initiatives related to healthcare standards and quality improvement. The organisation also holds Official Relations status with the World Health Organization.

ISQua Institutional Membership and healthcare accreditation are different. Accreditation involves an external assessment of a healthcare organisation against defined standards, while Institutional Membership connects an organisation with an international community focused on healthcare quality and patient safety. Mar Sleeva Medicity Palai's ISQua membership therefore complements its existing NABH accreditation and other quality initiatives. The current ISQua Institutional Members directory is published at isqua.org.

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